Shipping policy

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times Standard shipping typically takes 7–15 business days depending on your location. Delivery times may vary based on carrier and destination. Please note that shipping times are estimates and not guaranteed delivery dates.

Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update in the carrier's system.

Shipping Rates Shipping rates are calculated at checkout based on your order and delivery location.

International Shipping We currently ship within the United States. International shipping availability may vary — check at checkout for your country.

Delays Occasionally, shipments may experience delays due to carrier issues, customs processing, weather, or high-volume periods. Smithy Beauty is not responsible for delays caused by the shipping carrier once the package has left our facility.

Lost or Missing Packages If your tracking shows delivered but you haven't received your order, please check with neighbors and your local post office first. Contact us within 7 days of the delivery date and we'll work with you to resolve the issue.

Questions? Reach out to us anytime at smithybeautyco@gmail.com and we'll get back to you as quickly as possible.